Decoding Non-Human Identities A CISO's Guide to Navigating the Machine Identity Maze

non-human identities machine identity workload identity CISO security
Lalit Choda
Lalit Choda

Founder & CEO @ Non-Human Identity Mgmt Group

 
August 9, 2025 6 min read

TL;DR

This article demystifies non-human identities (NHIs) for CISOs, covering their escalating risks, the drivers behind their proliferation, and the critical differences between NHIs and human identities. It offers strategic insights into managing NHIs, including risk mitigation, best practices, and the implementation of robust security measures to safeguard enterprise systems against evolving cyber threats.

The Expanding Universe of Non-Human Identities

Non-human identities (nhis) are kinda blowing up, right? It's not just about the number of 'machines' we got anymore – it's a whole new way of thinking about identity.

  • Think of apis, applications, those little microservices, and even service accounts. See, it's not just servers sitting in a closet. It’s way more than that.
  • These nhis are growing fast. Like, way faster than the number of actual humans in your org. It's a scale thing, and it's kinda important.

Cloud adoption is a big driver, with systems spread all over the place. Automation and devops are also throwing fuel on the fire and ai and machine learning, well, they're just accelerating everything. According to the Cloud Security Alliance, nhis can outnumber human identities by 10x-50x.

So, what's next? Let's dive deeper into why this explosion of nhis is happening.

NHI Risks Confronting the Modern Enterprise

Okay, so you're probably thinking, "what's the big deal with nhis anyway?" Well, it turns out these non-human thingies can be a major security headache if you're not careful.

  • Credential sprawl is a huge risk. Think about it: static credentials, hardcoded passwords floating around... it's a recipe for disaster. I mean, if a bad actor gets their hands on those, it's game over.
  • Over-permissioning nhis? Yeah, that's a thing too. It's like giving the keys to the whole kingdom to a service account that only needs to, like, unlock one door.
  • And then there's the classic lack of visibility. If you can't see what your nhis are doing, how do you know if they're up to no good?

Like, imagine a retailer whose Point of Sale system's api gets compromised. Suddenly, customer credit card info is up for grabs. It's not just about data theft either; think about the reputational damage!

According to Delinea's "2023 State of Identity Security Report", there are 46 nonhuman identities for every one human identity.

So, what happens when one of these breaches actually happens? Let's take a look at the consequences.

The Fallout of an NHI Breach

When an NHI is compromised, the impact can be pretty severe. Think about it:

  • Data Exposure: A compromised NHI with broad access can lead to massive data breaches, exposing sensitive customer information, intellectual property, or financial data.
  • System Disruption: Malicious actors could use a compromised NHI to disrupt critical operations, shut down services, or even deploy ransomware.
  • Lateral Movement: A compromised NHI can act as a stepping stone for attackers to move deeper into your network, gaining access to more systems and data.
  • Reputational Damage: The fallout from a breach, especially one involving customer data, can severely damage an organization's reputation and erode customer trust.
  • Financial Losses: Beyond the direct costs of remediation and incident response, breaches can lead to regulatory fines, legal liabilities, and lost business.

Human vs Non-Human Identities A Critical Comparison

Human and non-human identities? Worlds apart, tbh. It's not just about who is accessing what, but how they're doing it.

  • Authentication: Humans use passwords, mfa, the usual stuff. nhis? api keys, tokens, certificates... it's way more code-y. For example, a human might authenticate with a username and password, followed by a one-time code sent to their phone. An NHI, like a service account, might authenticate using a machine-to-machine (M2M) token or a client certificate that's automatically renewed.
  • Authorization: People get access based on their job. nhis should only get what they absolutely need, think least privilege, always. A human employee might have access to a CRM system based on their sales role, but an NHI connecting two internal applications might only be authorized to read specific data fields and write to a particular table.
  • Lifecycle: Humans got hr to manage things. nhis? It's all about automation, rotation, and, like, actually getting rid of em when they're done. A human's lifecycle is managed through HR onboarding and offboarding. An NHI's lifecycle is often tied to the application or service it represents, requiring automated processes for creation, rotation of credentials, and secure de-provisioning when the service is retired.

Think of it like this: a hospital employee needs access to patient records, with mfa and all that jazz. But, the ai powering a diagnostic tool needs access to that same database... using a certificate that rotates every hour.

So, how do we manage all this? It's about understanding these differences to build effective controls.

Building a Robust NHI Security Strategy

Okay, so ready to build a solid NHI security strategy? It's not just about slapping on some tech; it's a whole mindset shift really.

  • Discovery and inventory: you can't protect what you don't know exists, right? Gotta find all those nhis lurking in your systems. Think service accounts, apis, that random script running in the cloud, and more.
  • Risk assessment: not all nhis are created equal. Some have way more access than others, so prioritize based on potential impact. If a point-of-sale api goes down, it is more important than a script that runs once a year.
  • Centralized policy: Get those policies in order, people! Consistent rules across the board means less chance for screw-ups. Enforce things like password rotation, mfa (where possible), and least privilege access.

So, like, how does this actually work? picture a bank. They could start by using a tool to automatically discover all their service accounts across different cloud platforms. Then, they assess which accounts have access to customer data and make securing them a priority.

Next up, we'll look at implementing least privilege access...

Implementing Least Privilege Access for NHIs

Enforcing least privilege for NHIs is crucial, and it's about granting only the necessary permissions for a specific task. Here's how you can approach it:

  • Granular Permissions: Instead of broad access, define specific, fine-grained permissions for each NHI. For example, an NHI for a CI/CD pipeline might only need permission to deploy code to a specific environment, not to manage cloud infrastructure.
  • Role-Based Access Control (RBAC): Assign NHIs to specific roles that have predefined sets of permissions. This simplifies management and ensures consistency.
  • Just-In-Time (JIT) Access: For highly sensitive operations, consider implementing JIT access, where an NHI is granted temporary elevated privileges only when needed and for a limited duration.
  • Regular Audits: Periodically review the permissions assigned to NHIs to ensure they are still necessary and haven't been inadvertently expanded.

Tools and Technologies for NHI Management

So, you're probably wondering how to wrangle all these nhis, right? Well, it all boils down to having the right tools and tech in place. It's not a one-size-fits-all kinda thing, but there's definitely some key categories to keep in mind.

  • secrets management and workload iam (wiam), like, traditional secrets managers can fall short when dealing with the scale and dynamic nature of nhis. wiam solutions, on the other hand, offer policy-based access control and secretless authentication, which makes things way more secure and manageable. Secretless authentication, for instance, means the NHI doesn't need to store or manage its own credentials; instead, the WIAM solution handles the authentication process securely, often using short-lived tokens or certificate-based authentication managed by the platform. This is a significant advantage over traditional methods where credentials might be hardcoded or stored in configuration files, increasing the risk of exposure.
  • zero trust and conditional access is a big deal, too. Applying zero trust principles to nhis means verifying their posture and context before granting access. Think continuous monitoring and threat detection, so you know if somethings up.
  • automation and orchestration are key for keeping things running smoothly. IaC lets you manage nhis like code, and integrating with ci/cd pipelines means automated credential rotation and revocation.

This diagram shows how Infrastructure as Code (IaC) and CI/CD pipelines can automate the lifecycle of NHI credentials, reducing manual effort and security risks.

Diagram 1

It's a complex puzzle, but piecing it together with the right tools can make all the difference.

Now, let's wrap things up...

Lalit Choda
Lalit Choda

Founder & CEO @ Non-Human Identity Mgmt Group

 

NHI Evangelist : with 25+ years of experience, Lalit Choda is a pioneering figure in Non-Human Identity (NHI) Risk Management and the Founder & CEO of NHI Mgmt Group. His expertise in identity security, risk mitigation, and strategic consulting has helped global financial institutions to build resilient and scalable systems.

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