Non-Human Identity Orchestration: Managing Workload Identities at Scale

Non-Human Identity Workload Identity Machine Identity Identity Orchestration NHI Management
Lalit Choda
Lalit Choda

Founder & CEO @ Non-Human Identity Mgmt Group

 
June 21, 2025 11 min read

Introduction: The Rise of Non-Human Identities

Did you know that non-human identities (NHIs) already outnumber human identities in most organizations (Derisking the nonhuman identities crisis | EY - Canada)? As the backbone of modern automation and cloud-native applications, these digital entities are essential, but also present a growing security challenge.

  • Definition: Non-human identities represent any non-human entity that needs to access resources. This includes service accounts, applications, virtual machines, containers, and even robotic process automation (RPA) bots.
  • Proliferation: The rise of microservices, cloud computing, and devops practices has led to an explosion of NHIs. Each application and service often requires its own identity to interact with other systems, leading to a complex web of permissions and access rights.
  • Security Implications: Managing these identities is critical for security. Poorly managed NHIs can become easy targets for attackers, providing them with a foothold to move laterally within a network and access sensitive data. This can manifest as unauthorized data access, privilege escalation, or even denial-of-service attacks.

The sheer volume of NHIs makes manual management impractical. Consider a scenario where a simple application consists of multiple microservices, each running in several instances across different cloud environments. Each instance requires an identity to access databases, message queues, and other services. Without proper orchestration, managing these identities becomes a nightmare because you're tracking each individual instance, trying to apply consistent policies across them, which is incredibly difficult. This leads to inconsistent policies, orphaned credentials, and increased risk of breaches.

Source: Aaman Lamba LinkedIn Post.

For example, a service account in a cloud environment might be granted overly broad permissions, such as the ability to create or delete resources across the entire infrastructure. If this account is compromised, an attacker could cause significant damage, like deleting critical infrastructure, deploying malicious code, or exfiltrating large amounts of sensitive data.

Effectively managing NHIs requires a strategic approach that encompasses discovery, governance, and automation. Next, we'll delve into the concept of Non-Human Identity Orchestration and how it addresses these challenges.

Understanding Non-Human Identity Orchestration

Are you ready to tame the chaos of non-human identities? Non-Human Identity Orchestration is the key to managing these digital entities effectively and securely at scale.

Non-Human Identity Orchestration is the automated management of NHIs across their entire lifecycle. This includes provisioning, access control, monitoring, and retirement. It's about establishing a centralized, policy-driven approach to ensure that every NHI has the right access, at the right time, and for the right reasons.

  • Centralized Management: Orchestration provides a single pane of glass for managing all NHIs, regardless of where they reside – on-premises, in the cloud, or across hybrid environments. This simplifies administration and improves visibility, typically achieved through a unified dashboard or a central api gateway.
  • Automated Provisioning: NHI Orchestration automates the creation and configuration of NHIs, reducing manual effort and minimizing the risk of human error. For example, when a new application is deployed, its associated service accounts are automatically provisioned with the necessary permissions, like read-only access to a specific database.
  • Policy Enforcement: Enforce consistent security policies across all NHIs. This includes defining password policies, access controls, and audit logging requirements.

Imagine a scenario where an application needs to access a database. With NHI orchestration:

  1. The application requests an identity from the orchestration platform.
  2. The platform verifies the application's request against predefined policies.
  3. If authorized, the platform automatically provisions a service account with the necessary database access.
  4. The application uses the service account to access the database.
  5. The platform continuously monitors the service account's activity, and revokes access when it's no longer needed.

Diagram 1

Effective NHI orchestration offers numerous benefits.

  • Enhanced Security: By centralizing control and automating security policies, orchestration reduces the risk of breaches and unauthorized access.
  • Improved Compliance: Orchestration helps organizations meet regulatory requirements by providing detailed audit trails and ensuring consistent policy enforcement.
  • Increased Efficiency: Automating NHI management frees up IT staff to focus on more strategic initiatives. According to a 2023 report, organizations that automate identity management can reduce operational costs by up to 40% (The Overlooked Benefits of Identity Management for ...) [Source: Forrester Research, likely "The Total Economic Impact™ of Identity Management"].

"NHI orchestration is not just about automation; it's about establishing a robust security framework that can scale with your organization's needs." - General statement.

Now that we understand what Non-Human Identity Orchestration is (as discussed in this resource), let's explore the challenges of managing NHIs without it.

The Challenges of Managing NHIs Without Orchestration

Think managing a handful of non-human identities is tough? Imagine the chaos of thousands without a centralized system. Without Non-Human Identity Orchestration, organizations face a whirlwind of challenges that can compromise security and efficiency.

  • Increased Security Risks: Without orchestration, it's difficult to enforce consistent security policies across all NHIs. Service accounts might be assigned excessive permissions, creating opportunities for attackers to exploit compromised identities. For example, a script that reads all files in a directory and logs them, including sensitive configuration files, could inadvertently expose sensitive data if it has overly broad access.

  • Operational Inefficiency: Manual management of NHIs is time-consuming and error-prone. It teams spend countless hours provisioning, deprovisioning, and troubleshooting identity-related issues. This not only reduces productivity but also increases the risk of human error, such as accidentally granting an NHI the wrong permissions.

  • Compliance Issues: Many industries have strict regulations regarding access control and data security. Without orchestration, it's challenging to maintain an audit trail of NHI activities and demonstrate compliance to auditors. This can result in hefty fines and reputational damage.

Let's say a development team creates a new microservice but neglects to properly configure its service account. The account is granted broad access to multiple databases and cloud resources, "just in case." If this account is compromised, an attacker could gain access to sensitive data across the entire system.

The provided Terraform code is an example of an overly broad permission that could be assigned to an NHI. This policy, allowing * actions on * resources, means an attacker with access to this NHI could perform any action on any resource within the AWS account, leading to complete compromise.


resource "aws_iam_role_policy" "example" {
  name = "example-policy"
  role = aws_iam_role.example.id
  policy = jsonencode({
    Version = "2012-10-17"
    Statement = [
      {
        Action = "*"
        Effect = "Allow"
        Resource = "*"
      }
    ]
  })
}

"Organizations that lack a strategic approach to NHI management often find themselves in a reactive mode, constantly firefighting security incidents and compliance violations." - General statement.

  • Identity Sprawl: Without a centralized system, NHIs can proliferate unchecked, leading to an unmanageable "identity sprawl." Orphaned or forgotten service accounts accumulate over time, creating potential backdoors for attackers. This lack of decommissioning also increases the attack surface, leads to unnecessary resource consumption, and can cause compliance violations due to unmanaged access. According to a 2024 study, nearly 40% of organizations have no clear process for decommissioning NHIs (How GitGuardian and Delinea Solve Improper Offboarding ...) [Source: CyberArk Research].

Effectively managing NHIs requires automation, governance, and continuous monitoring. Now that we've explored the challenges, let's dive into the best practices for Non-Human Identity Orchestration.

Best Practices for NHI Orchestration

Ready to transform your NHI management from a headache to a well-oiled machine? Embracing best practices is crucial for successful Non-Human Identity Orchestration, ensuring security and efficiency at scale.

Here are key practices to consider:

  • Implement Least Privilege Access: Grant NHIs only the minimum necessary permissions to perform their tasks. This limits the potential damage from compromised identities. Regularly review and adjust permissions as needed. For instance, a service account for reading data shouldn't have write access.

  • Automate Identity Lifecycle Management: Automate the provisioning, deprovisioning, and modification of NHIs. This reduces manual errors and ensures that identities are promptly revoked when no longer needed. Use Infrastructure-as-Code (IaC) tools to manage NHI configurations.

  • Establish Strong Governance Policies: Define clear policies for NHI creation, access control, and monitoring. These policies should be aligned with your organization's security and compliance requirements. Regularly audit NHI activities to identify and address any deviations from these policies. According to a 2023 report, organizations with strong governance policies experience 50% fewer security incidents related to NHIs (Source: CyberSecurity Trends Report, likely "The State of Cybersecurity Trends 2023").

Centralize the management of secrets, such as passwords, api keys, and certificates, used by NHIs. Use a dedicated secrets management solution to store and rotate secrets securely. Avoid embedding secrets directly in code or configuration files.


import os
import boto3

def get_secret(secret_name, region_name="us-west-2"):
client = boto3.client("secretsmanager", region_name=region_name)
response = client.get_secret_value(SecretId=secret_name)
return response["SecretString"]

database_password = get_secret("database_password")

Example of using the retrieved password to connect to a database

import psycopg2

conn = psycopg2.connect(

dbname="mydatabase",

user="myuser",

password=database_password,

host="myhost"

)

cursor = conn.cursor()

cursor.execute("SELECT 1")

print(cursor.fetchone())

conn.close()

  • Continuous Monitoring and Auditing: Implement continuous monitoring of NHI activities to detect and respond to suspicious behavior. Use security information and event management (SIEM) systems to aggregate and analyze logs from various sources. Regularly audit NHI access logs to identify potential security gaps.

"Effective NHI orchestration requires a shift from reactive to proactive security measures. Continuous monitoring and auditing are essential for detecting and responding to threats in real-time." - General statement.

By implementing these best practices, organizations can significantly improve their security posture and reduce the operational overhead associated with managing NHIs.

Now that we've covered best practices, let's explore how to choose the right NHI orchestration solution for your organization.

Choosing the Right NHI Orchestration Solution

Choosing the right NHI orchestration solution can feel like navigating a maze, but fear not! Selecting the right tool is critical for streamlining your non-human identity management (as discussed in this resource) and bolstering your overall security posture.

First, take a step back and assess your organization's specific needs. What types of NHIs do you need to manage? What platforms and environments do they operate in? Consider your current infrastructure, future growth plans, and any compliance requirements. This clarity will guide your evaluation process.

  • Scalability: Can the solution handle your current volume of NHIs and scale as your organization grows? Look for solutions that offer flexible deployment options and can accommodate increasing demands without performance degradation. For instance, a cloud-native solution might offer better scalability than an on-premises one.
  • Integration Capabilities: Does the solution integrate seamlessly with your existing identity providers, cloud platforms, and devops tools? Smooth integration streamlines workflows and avoids creating data silos. Check for pre-built connectors and apis that facilitate interoperability.
  • Security Features: Does the solution offer robust security features such as multi-factor authentication, role-based access control, and automated credential rotation? Ensure the solution meets your organization's security standards and helps you comply with relevant regulations.

Once you have a clear understanding of your needs, it's time to evaluate different vendor offerings. Look beyond the marketing hype and focus on the core capabilities of each solution.

  • Ease of Use: Is the solution easy to deploy, configure, and manage? A user-friendly interface and comprehensive documentation can significantly reduce the learning curve and improve operational efficiency. Consider requesting a demo or trial to test the solution firsthand.
  • Reporting and Analytics: Does the solution provide detailed reporting and analytics on NHI activities? Visibility into NHI usage patterns, access violations, and compliance status is essential for proactive security management. Look for customizable dashboards and reporting features.
  • Cost: Evaluate the total cost of ownership, including licensing fees, implementation costs, and ongoing maintenance expenses. Compare pricing models and consider the long-term value of each solution. According to a 2024 study, the cost of managing NHIs manually can be up to three times higher than using an orchestration solution (Source: Identity Management Institute, likely "The Cost of Manual NHI Management").

"Selecting an NHI orchestration solution is not just a technology decision; it's a strategic investment in your organization's security and efficiency." - General statement.

Consider a scenario where you're evaluating two NHI orchestration solutions. Solution A offers a comprehensive set of features like advanced policy enforcement and granular auditing, but is complex to implement and requires extensive training. Solution B is simpler to use and quicker to deploy, but lacks some advanced capabilities such as automated threat hunting or deep integration with legacy systems. Your choice will depend on your organization's specific priorities and resources.

Choosing the right NHI orchestration solution is a critical step toward securing your digital infrastructure. Next, we'll explore real-world examples and use cases of NHI orchestration in action.

Real-World Examples and Use Cases

Ever wondered how industry leaders are actually putting Non-Human Identity Orchestration into practice? Let's explore some real-world examples and use cases that highlight the power and versatility of NHI orchestration.

  • Cloud Migration: Organizations migrating to the cloud leverage NHI orchestration to manage identities across hybrid environments. By automating the provisioning and deprovisioning of service accounts, they ensure secure access to cloud resources. This is especially critical when dealing with sensitive data in regulated industries.
  • DevOps Automation: In devops environments, NHI orchestration streamlines the deployment pipeline. Applications can automatically request and receive the necessary credentials to access databases, message queues, and other services. This eliminates manual intervention and reduces the risk of human error.
  • Microservices Security: Microservices architectures require a large number of NHIs to facilitate communication between services. NHI orchestration enables centralized management of these identities, ensuring consistent security policies and reducing the attack surface. This is crucial for maintaining the integrity of complex applications.

Consider a scenario where a company uses Jenkins for continuous integration and continuous deployment (CI/CD).

  1. Jenkins needs access to various resources, such as code repositories, artifact storage, and deployment environments.
  2. NHI orchestration automatically provisions service accounts for Jenkins with the least privilege access required for each task.
  3. These service accounts are regularly rotated and monitored to prevent unauthorized access, often through automated rotation via a secrets manager and SIEM integration for monitoring.

import os
import hvac

client = hvac.Client(url=os.environ['VAULT_ADDR'], token=os.environ['VAULT_TOKEN'])

Retrieve database credentials from HashiCorp Vault

read_response = client.secrets.kv.v2.read_secret(
path='database/credentials'
)

credentials = read_response['data']['data']

"NHI orchestration is not just a theoretical concept; it's a practical solution that addresses real-world security and operational challenges." - According to Aaman Lamba on LinkedIn.

  • RPA Security: Robotic Process Automation (RPA) bots require access to sensitive systems and data. NHI orchestration ensures that these bots have the appropriate permissions and that their activities are closely monitored. Implementing NHI orchestration for RPA bots can reduce the risk of data breaches by up to 60% by providing granular permissions, activity monitoring, and secure credential management. According to a 2024 report, this reduction is significant (Source: Automation Security Trends Report).

These examples illustrate how NHI orchestration can be applied across various industries and use cases to enhance security, improve efficiency, and ensure compliance.

Lalit Choda
Lalit Choda

Founder & CEO @ Non-Human Identity Mgmt Group

 

NHI Evangelist : with 25+ years of experience, Lalit Choda is a pioneering figure in Non-Human Identity (NHI) Risk Management and the Founder & CEO of NHI Mgmt Group. His expertise in identity security, risk mitigation, and strategic consulting has helped global financial institutions to build resilient and scalable systems.

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