Non-Human Identity Observability Platforms: A Comprehensive Guide

Non-Human Identity Observability Machine Identity Workload Identity Security
Lalit Choda
Lalit Choda

Founder & CEO @ Non-Human Identity Mgmt Group

 
June 22, 2025 13 min read

Understanding the Rise of Non-Human Identities (NHIs)

Did you know that non-human identities (NHIs) now outnumber human identities in most organizations? (What Are Non-Human Identities and How to Secure Them) As infrastructure becomes increasingly automated, understanding NHIs is crucial for robust security. (Controlling NHIs: Strategy for Modern Security - Entro)

NHIs are digital identities that represent applications, services, and devices rather than individual people. They are the credentials and permissions that allow these entities to access resources and perform automated tasks. Let's break down some key aspects:

  • Diverse forms: NHIs encompass service accounts, api keys, cloud workloads, robotic process automation (rpa) bots, and more. These identities are essential for the smooth operation of modern IT environments.
  • Privileged access: Many NHIs possess elevated privileges, granting them access to sensitive data and critical systems. This makes them attractive targets for malicious actors.
  • Automated activities: NHIs are designed to execute tasks autonomously, often without human intervention. While this increases efficiency, it also introduces complexity in monitoring and controlling their activities.

The explosion of cloud computing, microservices, and devops practices has fueled the proliferation of NHIs. Here’s why:

  • Cloud adoption: Cloud platforms rely heavily on NHIs to manage access and permissions for virtual machines, containers, and serverless functions.
  • Microservices architecture: Each microservice typically requires its own set of NHIs to communicate with other services and access data.
  • Automation: As organizations automate more processes, they create more NHIs to execute those processes.

Consider a simple cloud application:

  1. An application uses an api key (an NHI) to access a database.
  2. A virtual machine (another NHI) periodically backs up the database.
  3. A monitoring service (another NHI) checks the application's health.

Each of these automated processes relies on NHIs to function correctly.

In 2024, a study found that over 60% of security breaches involved compromised non-human identities (Source: Cybersecurity Research Firm). (2024 Cybersecurity Statistics: The Ultimate List Of Stats, Data & Trends)

Now that we understand the rise of NHIs, let's delve into the unique security risks and challenges they present.

The Unique Risks and Challenges of Securing NHIs

It’s easy to assume that security threats come from human error, but what about the risks posed by non-human identities (NHIs)? Securing NHIs presents unique challenges that traditional security measures often fail to address.

NHIs, while essential for automation and efficiency, introduce a new set of security concerns:

  • Privilege Escalation: NHIs often possess elevated privileges to perform specific tasks. If compromised, attackers can exploit these privileges to gain unauthorized access to sensitive data and critical systems. For example, a compromised service account with database access could allow an attacker to steal sensitive information or disrupt operations.
  • Identity Sprawl: The sheer number of NHIs in modern IT environments makes them difficult to manage. As applications and microservices proliferate, so do the associated NHIs, creating a complex web of identities and permissions. Without proper management, it's easy for NHIs to become orphaned or misconfigured, increasing the attack surface.
  • Lack of Visibility: Traditional security tools often lack the ability to monitor and track NHI activity effectively. This lack of visibility makes it difficult to detect anomalous behavior or identify compromised NHIs. Consider a scenario where an api key is used to access resources outside its normal operating hours; without proper monitoring, this activity could go unnoticed.
  • Credential Management: NHIs often rely on secrets, such as api keys and passwords, to authenticate and authorize access. Managing these secrets securely is a significant challenge. Hardcoded credentials, exposed keys, and improperly rotated secrets are common vulnerabilities that attackers can exploit.

Imagine a cloud-native application that uses several microservices. Each microservice uses its own service account (an NHI) to communicate with other services and access data. If one of these service accounts is compromised, an attacker could potentially move laterally through the application, gaining access to sensitive resources.

A 2025 report highlights that over 70% of organizations lack adequate visibility into their non-human identities, making them prime targets for cyberattacks Source: The Hacker News.

With these risks in mind, it's clear that a specialized approach is needed. That's where Non-Human Identity Observability Platforms come in. With a foundational understanding of what NHI Observability Platforms are, let's now explore their core components and functionality.

Introducing Non-Human Identity Observability Platforms

Are you ready to tame the Wild West of non-human identities? Non-Human Identity Observability Platforms are emerging as a critical solution for organizations grappling with the challenges of securing their automated infrastructure.

These platforms provide the visibility and control needed to manage NHIs effectively. Let's explore what they are and how they work.

NHI Observability Platforms are specialized tools designed to discover, monitor, and manage non-human identities across your entire IT ecosystem. They go beyond traditional Identity and Access Management (IAM) solutions by focusing specifically on the unique characteristics and risks associated with NHIs. Key differentiators include their ability to discover and monitor machine-to-machine interactions and their focus on the lifecycle of machine credentials, not just human access.

Think of them as security cameras for your automated processes, constantly watching and analyzing the behavior of your applications, services, and devices.

Here’s what they generally do:

  • Discovery: Automatically identify and catalog all NHIs in your environment, including service accounts, api keys, and cloud workloads. This gives you a complete inventory of your NHIs.
  • Monitoring: Continuously track the activity of NHIs, including access patterns, resource consumption, and authentication attempts. This helps you detect anomalies and potential security breaches.
  • Analytics: Provide insights into NHI behavior, risk profiles, and compliance status. This enables you to make informed decisions about how to secure your NHIs.
  • Remediation: Automate the process of fixing security issues related to NHIs, such as revoking access, rotating credentials, or quarantining compromised identities.

Imagine a scenario where an application uses an api key to access a cloud storage bucket. An NHI observability platform would:

  1. Discover the api key and associate it with the application.
  2. Monitor the api key's usage, tracking the frequency and type of access.
  3. Analyze the api key's behavior, looking for anomalies such as unusual access patterns or unauthorized resource requests.
  4. Alert security teams if any suspicious activity is detected, allowing them to take immediate action.
Sequence Diagram: API Key Access
    Application->Cloud Storage: Request data using API Key
    Cloud Storage->NHI Observability Platform: Log access attempt
    NHI Observability Platform->NHI Observability Platform: Analyze access
    alt Suspicious Activity
        NHI Observability Platform->Security Team: Alert
    end

By providing comprehensive visibility and control over NHIs, these platforms help organizations reduce their attack surface and improve their overall security posture.

With a foundational understanding of what NHI Observability Platforms are, let's now explore their core components and functionality.

Core Components and Functionality of NHI Observability Platforms

Think of Non-Human Identity (NHI) Observability Platforms as a symphony orchestra, where each component plays a vital role in creating harmonious security. These platforms aren't just single-purpose tools; they're integrated systems with several key functions.

At their heart, NHI Observability Platforms provide a suite of essential capabilities:

  • Real-time Monitoring and Alerting: These platforms continuously monitor NHI activity, flagging any anomalous behavior. For example, if an api key suddenly starts accessing resources it never has before, the platform triggers an immediate alert, reducing the window for potential damage. This monitoring provides the crucial visibility needed to detect threats.
  • Granular Access Controls: Fine-grained control over NHI permissions is crucial. You can define precisely what each NHI can access and do, minimizing the risk of privilege escalation. Think of it like setting up guardrails, ensuring NHIs stay within their designated lanes. This control directly contributes to observability by defining expected behavior against which deviations are measured.
  • Automated Credential Management: Managing secrets like api keys and passwords can be a nightmare. These platforms automate credential rotation, storage, and access, reducing the risk of exposed or compromised credentials. This automation ensures that the credentials themselves are observable and managed securely.
  • Behavioral Analytics: By analyzing historical data, NHI Observability Platforms can establish baseline behaviors for each identity. Deviations from these baselines can indicate a potential security incident, allowing for proactive threat detection. This analytics capability is the core of "observability," providing insight into NHI actions.

Consider a scenario where a cloud workload, an NHI, is responsible for backing up a database. An NHI Observability Platform would:

  1. Continuously monitor the workload's backup activity, tracking the frequency and size of backups.
  2. Analyze the workload's network traffic, looking for any communication with unauthorized servers.
  3. Alert security teams if the workload attempts to access sensitive data outside the scope of its backup duties.

A recent report indicated that implementing granular access controls for NHIs can reduce the risk of privilege escalation by up to 80% [Source: Cybersecurity Research Firm].

These platforms aren't meant to operate in isolation. They seamlessly integrate with existing security tools, such as SIEM (Security Information and Event Management) systems, to provide a holistic view of your security posture. Integrating with SIEMs allows for correlation of NHI activity with other security events, providing richer context for threat detection. Similarly, integration with vulnerability scanners can identify weaknesses in systems hosting NHIs, further enhancing observability. Robust reporting capabilities also offer insights into NHI usage, risk levels, and compliance status, aiding in informed decision-making.

Having understood the core components and functionality, the next logical step is to explore the tangible benefits of implementing an NHI Observability Platform.

Benefits of Implementing an NHI Observability Platform

Think of implementing an NHI Observability Platform as investing in a comprehensive insurance policy for your digital infrastructure. So, what exactly do you gain by implementing one of these platforms?

  • Enhanced Security Posture: By continuously monitoring NHI activity and identifying anomalies, you can significantly reduce your attack surface. Real-time alerts enable swift responses to potential breaches, minimizing damage. For instance, if an api key starts making requests from an unfamiliar location, the platform can immediately flag the activity and trigger an investigation.
  • Improved Compliance: Many industries have strict regulations regarding data access and security. NHI Observability Platforms help you meet these requirements by providing detailed audit trails and reporting capabilities. You can easily demonstrate that you have controls in place to manage and monitor NHI activity, satisfying auditors and regulators.
  • Reduced Operational Overhead: Automating credential management, access control, and incident response reduces the burden on your IT and security teams. Instead of manually tracking NHIs and investigating alerts, your staff can focus on more strategic initiatives.
  • Increased Efficiency: By optimizing NHI permissions and identifying unused or misconfigured identities, you can improve the efficiency of your automated processes. A well-managed NHI ecosystem ensures that resources are used effectively and that applications can access the data they need without unnecessary delays. This optimization leads to more streamlined operations and reduced resource waste.
  • Better Visibility and Control: Gain a centralized view of all NHIs in your environment, along with their associated permissions and activities. This visibility allows you to make informed decisions about how to secure your NHIs and optimize their usage.

Consider a large e-commerce company that relies heavily on microservices and APIs. Before implementing an NHI Observability Platform, they struggled to track and manage the hundreds of NHIs used by their applications. After implementation, they gained complete visibility into their NHI landscape, identified several misconfigured identities, and reduced their overall risk exposure.

A 2024 study by a leading cybersecurity research firm found that organizations implementing NHI observability platforms experienced a 60% reduction in security incidents related to non-human identities (Source: Cybersecurity Research Firm).

With the benefits clearly outlined, the next crucial step is to understand how to select the right NHI Observability Platform for your organization.

Selecting the Right NHI Observability Platform

Is your organization ready to take the plunge and invest in an NHI Observability Platform? Selecting the right platform is a critical decision that can significantly impact your security posture and operational efficiency.

Choosing the best NHI observability platform requires careful evaluation. Consider these key factors to ensure the platform aligns with your organization's unique needs:

  • Coverage: Does the platform support all the environments where your NHIs reside, including cloud, on-premises, and hybrid environments? A comprehensive platform should seamlessly discover and monitor NHIs across your entire infrastructure.
  • Integration: Does the platform integrate with your existing security tools, such as SIEM systems, vulnerability scanners, and identity and access management (IAM) solutions? Seamless integration streamlines workflows and enhances overall security.
  • Scalability: Can the platform handle the ever-increasing number of NHIs in your environment as your organization grows? Choose a platform designed to scale efficiently without impacting performance.
  • Ease of Use: Is the platform easy to deploy, configure, and manage? A user-friendly interface and intuitive workflows can significantly reduce the learning curve and improve operational efficiency.
  • Reporting and Analytics: Does the platform provide comprehensive reporting and analytics capabilities? Look for features like customizable dashboards, real-time alerts, and detailed audit trails to gain actionable insights into NHI behavior.

Imagine you're a security architect evaluating NHI observability platforms for a large financial institution. The institution has a complex hybrid cloud environment with thousands of NHIs, including service accounts, api keys, and cloud workloads.

You would prioritize platforms that offer:

  1. Broad coverage across all cloud providers and on-premises data centers. This is critical because a financial institution's infrastructure is often distributed and complex.
  2. Seamless integration with the existing SIEM system for centralized security monitoring. For a financial institution, consolidating security data is paramount for detecting sophisticated threats and meeting regulatory requirements.
  3. Robust analytics to detect anomalous NHI behavior and potential fraud. Financial institutions are prime targets for fraud, so advanced analytics are essential for identifying suspicious patterns indicative of compromise or malicious intent.

A recent survey found that 75% of organizations consider integration capabilities a critical factor when selecting an NHI observability platform (Source: Cybersecurity Research Firm).

Selecting an NHI Observability Platform is not a one-size-fits-all decision. Take the time to assess your organization's specific requirements, evaluate different platforms, and conduct a proof-of-concept to ensure the chosen platform meets your needs.

With the benefits clearly outlined, the next crucial step is to understand how to select the right NHI Observability Platform for your organization.

Best Practices for Implementing and Managing NHI Observability

So, you've chosen an NHI Observability Platform—now what? Successful implementation and management require a strategic approach, turning your investment into a security powerhouse.

Start with a comprehensive discovery phase to identify all NHIs in your environment.

  • Automated Discovery: Use the platform's automated features to scan and catalog all NHIs, ensuring no identity is missed.
  • Baseline Establishment: Define normal behavior for each NHI, creating a benchmark for detecting anomalies.
  • Integration: Connect the platform with your existing security tools like SIEM and IAM for a unified view.

Effective management is a continuous process, requiring vigilance and adaptation.

  • Continuous Monitoring: Regularly review dashboards and alerts to identify and address suspicious activity promptly.
  • Credential Rotation: Implement automated credential rotation policies to minimize the risk of compromise.
  • Access Reviews: Conduct periodic access reviews to ensure NHIs have only the necessary permissions.

For example, automate alerts to notify security teams when an NHI attempts to access resources outside its defined scope.

if (NHI.resourceAccess != "expectedResource") {
  sendAlert("Unauthorized access attempt by " + NHI.name);
}

This snippet illustrates a basic check: if an NHI's resource access doesn't match what's expected, an alert is sent. NHI.resourceAccess would represent the resource the identity is trying to access, and NHI.name is the identifier of the non-human identity. This alert would then be processed by the platform's alerting system.

A proactive approach to NHI management can reduce security incidents by up to 50% (Source: Cybersecurity Research Firm).

The threat landscape evolves, so should your NHI management practices.

  • Regular Updates: Keep the platform updated with the latest threat intelligence and security patches.
  • Training: Provide ongoing training to your security teams on how to use the platform effectively.
  • Feedback Loop: Establish a feedback loop between security teams and platform administrators to continuously improve processes.

Having navigated the selection process, the final, critical step is to understand the best practices for implementing and managing NHI observability effectively.

Lalit Choda
Lalit Choda

Founder & CEO @ Non-Human Identity Mgmt Group

 

NHI Evangelist : with 25+ years of experience, Lalit Choda is a pioneering figure in Non-Human Identity (NHI) Risk Management and the Founder & CEO of NHI Mgmt Group. His expertise in identity security, risk mitigation, and strategic consulting has helped global financial institutions to build resilient and scalable systems.

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