Non-Human Identity Observability: Securing the Unseen

non-human identity observability machine identity workload identity NHI security
Lalit Choda
Lalit Choda

Founder & CEO @ Non-Human Identity Mgmt Group

 
June 21, 2025 11 min read

Introduction: The Rise of Non-Human Identities and the Need for Observability

Did you know that non-human identities (NHIs) outnumber human identities by a staggering 20 to 1 in most organizations? [Source: AppViewX] This exponential growth has created an urgent need for robust security measures, particularly in the realm of observability.

The rise of non-human identities – such as service accounts, APIs, and cloud workloads – has expanded the attack surface, making it critical to understand and monitor their activities. Let's explore why NHI observability is essential in today's complex digital landscape:

  • Proliferation of NHIs: The number of NHIs is growing exponentially due to cloud adoption, microservices, and automation. Organizations must manage and secure these identities effectively. As the ESG survey highlights, 52% of organizations expect an additional 20% increase in NHIs in the coming year.
  • Increased Attack Surface: NHIs often have privileged access and can be exploited by malicious actors. Managing their permissions and activities is crucial.
  • Compliance Requirements: Many regulations require organizations to monitor and control access to sensitive data, including access by NHIs.
  • Complex Environments: Modern IT environments are increasingly complex, making it difficult to track and manage NHIs without dedicated tools and strategies.

Imagine a scenario where an application needs to access a database. Instead of a human logging in, a service account (an NHI) is used. Without observability, it's challenging to track:

  • When the service account accessed the database
  • What data was accessed
  • If the access was authorized

NHI observability provides the tools to monitor these interactions, detect anomalies, and ensure compliance.

"Managing Non-Human Identities is A Growing Challenge. Non-human identities are increasing exponentially, far outpacing the growth of human identities." - Source: AppViewX

A simple mermaid diagram can illustrate the flow of an NHI accessing a resource:

sequenceDiagram participant NHI participant Application participant Database
NHI->>Application: Authenticate
Application->>Database: Request Data
Database->>Application: Return Data
Application->>NHI: Provide Access

Now that we've introduced the rise of NHIs and the need for observability, let's dive deeper into understanding what NHI observability truly means.

Understanding Non-Human Identity Observability

Want to know the secret to securing your digital kingdom? It starts with understanding (NHI) Observability**.

NHI observability is more than just monitoring; it's about gaining deep insights into the activities, behaviors, and dependencies of your non-human identities. Think of it as a comprehensive surveillance system for your digital workforce, ensuring that every action is accounted for and any anomalies are quickly detected. Let's break down what this entails:

  • Comprehensive Monitoring: This involves tracking all NHI activities, including authentication attempts, resource access, and data transfers. It provides a real-time view of what each NHI is doing and how it's interacting with the environment.
  • Behavioral Analysis: Going beyond simple monitoring, this aspect focuses on understanding the typical behavior patterns of NHIs. By establishing a baseline, the system can identify deviations that may indicate a security breach or misconfiguration.
  • Contextual Awareness: NHI observability provides context around each activity, such as the application, data, and network involved. This allows security teams to quickly assess the risk associated with any given event and prioritize their response.
  • Automated Alerting: When suspicious activity is detected, the system automatically generates alerts, enabling security teams to take immediate action. This can range from simple notifications to automated remediation steps.

Imagine a scenario where a service account suddenly starts accessing data it doesn't normally touch. With NHI observability, this anomaly would be immediately flagged, prompting an investigation. You could quickly determine if it's a legitimate change in the application's behavior or a sign of malicious activity.

// Example: Anomaly detected in service account activity
if (serviceAccount.dataAccessed != expectedData) {
  generateAlert("Suspicious data access by service account");
}

With organizations having 20X more non-human identities than human identities Source: AppViewX, the ability to effectively manage and observe these identities is more critical than ever. NHI observability provides the necessary visibility and control to secure these vital components of your IT infrastructure.

Now that you understand what NHI observability is, let's delve into the specific benefits it can bring to your organization.

The Benefits of Implementing NHI Observability

Think of NHI observability as your organization's superpower, transforming security from reactive to proactive. By implementing NHI observability, organizations unlock a range of powerful benefits that enhance security, streamline operations, and ensure compliance.

Here are some key advantages:

  • Enhanced Security Posture: NHI observability provides real-time insights into the activities of non-human identities, enabling rapid detection and response to potential threats. By monitoring authentication attempts, resource access, and data transfers, security teams can quickly identify anomalous behavior and prevent breaches. For example, if a service account suddenly attempts to access sensitive data outside its normal parameters, the system can trigger an immediate alert.
  • Improved Compliance: Many regulatory frameworks require organizations to monitor and control access to sensitive data, including access by NHIs. NHI observability simplifies compliance efforts by providing detailed audit trails and reporting capabilities. With comprehensive logs of NHI activities, organizations can easily demonstrate adherence to regulations like GDPR, HIPAA, and PCI DSS.
  • Operational Efficiency: Observability helps streamline operations by providing a clear understanding of how NHIs are used across the IT environment. This visibility enables organizations to optimize resource allocation, identify and eliminate unnecessary NHIs, and automate identity lifecycle management processes. Ultimately, this reduces administrative overhead and improves overall efficiency.
  • Reduced Risk of Privilege Escalation: NHIs often have elevated privileges, making them attractive targets for attackers. Observability helps mitigate the risk of privilege escalation by continuously monitoring NHI activities and identifying potential vulnerabilities. For instance, if an NHI’s permissions are broader than necessary, the system can flag this as a potential risk, prompting a review and adjustment.

Consider a scenario where a cloud workload's API key is compromised. Without NHI observability, the breach might go unnoticed for an extended period, allowing attackers to exfiltrate sensitive data. However, with observability in place, the unusual activity – such as access from a new geographic location or a sudden spike in data transfer – would trigger an immediate alert, enabling security teams to quickly contain the breach.

"The explosive growth in NHIs is not startling, given the rising adoption of cloud initiatives, containerization, IoT devices, AI, and application modernization initiatives that typically have many moving parts and, therefore, require a large number of identities to secure." - Source: AppViewX

Implementing NHI observability is a game-changer for organizations seeking to enhance their security posture and streamline operations. However, achieving effective NHI observability is not without its challenges.

Key Challenges in Achieving NHI Observability

Think achieving Non-Human Identity (NHI) observability is a walk in the park? Think again! Several challenges can trip you up on the path to securing your NHIs.

One of the primary hurdles is the lack of comprehensive visibility across diverse environments.

  • Siloed Systems: NHIs often operate across various systems (cloud, on-premises, and hybrid), creating fragmented visibility. Without a unified view, it's difficult to track NHI activities consistently.
  • Dynamic Environments: Cloud-native environments are constantly changing, with NHIs being created and destroyed frequently. This dynamism makes it challenging to maintain an accurate inventory and monitor their behavior.
  • Legacy Systems: Integrating observability solutions with older, legacy systems can be complex and costly, leaving gaps in your overall visibility.

Another significant challenge is managing the sheer volume of data generated by NHIs.

  • Data Overload: With potentially thousands of NHIs each generating numerous logs and events, sifting through the noise to identify genuine threats can be overwhelming.
  • Alert Fatigue: Poorly configured monitoring systems can generate a flood of false positives, leading to alert fatigue among security teams and potentially masking real security incidents.
  • Meaningful Insights: Turning raw data into actionable intelligence requires sophisticated analytics and correlation capabilities. Simply collecting data is not enough; you need to extract meaningful insights.

"Inadequate NHI Security is Creating Significant Security Risks" Source: AppViewX

Effectively implementing NHI observability requires specialized skills and appropriate tools.

  • Skills Shortage: Many organizations lack the expertise to properly configure and manage NHI observability solutions. This includes skills in identity management, security analytics, and cloud technologies.
  • Tooling Limitations: Not all observability tools are created equal. Some may lack the specific features needed to effectively monitor NHIs, such as automated discovery, behavioral analysis, and anomaly detection.
  • Integration Challenges: Integrating NHI observability tools with existing security and IT management systems can be complex, requiring careful planning and execution.

Achieving NHI observability isn't easy. However, understanding these challenges is the first step towards building a robust and effective strategy. Next, we'll explore a step-by-step guide to implementing an NHI observability strategy.

Implementing an NHI Observability Strategy: A Step-by-Step Guide

Ready to take your NHI security to the next level? Implementing an effective NHI observability strategy is a multi-step process, but the enhanced security and streamlined operations are well worth the effort.

Here’s a step-by-step guide to get you started:

  1. Discover and Inventory NHIs: Start by identifying all NHIs in your environment. Use automated tools to scan your systems and create a comprehensive inventory. This includes service accounts, API keys, cloud workloads, and more. Understanding what you have is the first critical step.

  2. Establish Baselines: Define normal behavior for each NHI. Monitor their activities over time to establish a baseline of typical resource access, authentication patterns, and data usage. This baseline will serve as a reference point for detecting anomalies.

  3. Implement Continuous Monitoring: Deploy monitoring tools that continuously track NHI activities. Capture logs, events, and metrics related to authentication, authorization, and resource access. Ensure your monitoring covers all relevant systems and applications.

  4. Automate Alerting: Configure automated alerts to notify security teams of potential threats. Define clear thresholds and triggers for generating alerts based on anomalous behavior. Ensure alerts include sufficient context to facilitate rapid investigation.

  5. Automated Remediation: Implement automated remediation steps to address common security incidents. For example, automatically revoke access for compromised NHIs or isolate affected systems. Automation can significantly reduce response times and minimize the impact of breaches.

"The ESG survey discovered that organizations, on average, have 20X more non-human identities than human identities" Source: AppViewX

Here's how this might work in practice: Imagine a service account suddenly attempts to access a database it doesn't normally access. The monitoring system detects this deviation from the baseline, triggers an alert, and automatically revokes the service account’s access.

// Example: Automated remediation
if (serviceAccount.dataAccessed != expectedData) {
  generateAlert("Suspicious data access by service account");
  revokeAccess(serviceAccount);
}

By following these steps, you can build a robust NHI observability strategy that enhances your security posture and streamlines operations. Next, we'll explore the various tools and technologies available to support your NHI observability efforts.

Tools and Technologies for NHI Observability

Ready to equip your security arsenal? A variety of tools and technologies are available to bolster your NHI observability strategy, each offering unique capabilities to enhance visibility and control.

Several core technologies form the foundation of a robust NHI observability strategy. These tools work together to provide comprehensive visibility into NHI activities:

  • Identity and Access Management (IAM) Systems: IAM solutions are crucial for managing and controlling access rights for all identities, including NHIs. They provide a centralized platform for defining policies, enforcing authentication, and tracking access events.
  • Security Information and Event Management (SIEM) Systems: SIEMs collect and analyze security logs from various sources, including NHI-related activities. By correlating events and detecting anomalies, SIEMs help identify potential security threats involving NHIs.
  • API Management Platforms: Since APIs are a common type of NHI, API management platforms play a vital role in monitoring their usage and performance. These platforms provide insights into API traffic, authentication patterns, and potential vulnerabilities.
  • Cloud Security Posture Management (CSPM) Tools: CSPM tools focus on identifying misconfigurations and compliance violations in cloud environments, including those related to NHIs. They help ensure that cloud workloads and service accounts are properly secured.

While the core technologies provide a broad foundation, specialized NHI observability solutions offer more granular insights and advanced capabilities.

  • NHI-Specific Monitoring Tools: These tools are designed specifically for monitoring NHIs, offering features such as automated discovery, behavioral analysis, and anomaly detection. They provide a focused view of NHI activities, making it easier to identify potential threats.
  • Certificate Management Platforms: Since digital certificates are commonly used to authenticate NHIs, certificate management platforms are essential for tracking their lifecycle and ensuring they are valid and properly configured.
  • Secrets Management Solutions: These solutions securely store and manage sensitive credentials, such as API keys and passwords, used by NHIs. They help prevent credential compromise and reduce the risk of unauthorized access.

Consider a scenario where you're using an NHI-specific monitoring tool. This tool can automatically discover all service accounts in your environment, establish baselines for their behavior, and generate alerts when deviations occur. For example, if a service account suddenly starts accessing resources outside its normal scope, the tool would immediately flag this as a potential security incident.

// Example: NHI-specific monitoring tool detecting anomalous behavior
if (serviceAccount.resourceAccess != expectedResources) {
  generateAlert("Anomalous resource access detected for service account");
}

"Non-human identity management involves managing a diverse range of device and workload identities, including digital certificates, SSH keys and certificates, API cloud keys, service accounts, and other automated systems." Source: AppViewX

Selecting the right tools and technologies is crucial for building an effective NHI observability strategy. As NHI management continues to evolve, so too will the tools and technologies available. Next, we'll explore the future of NHI observability.

Lalit Choda
Lalit Choda

Founder & CEO @ Non-Human Identity Mgmt Group

 

NHI Evangelist : with 25+ years of experience, Lalit Choda is a pioneering figure in Non-Human Identity (NHI) Risk Management and the Founder & CEO of NHI Mgmt Group. His expertise in identity security, risk mitigation, and strategic consulting has helped global financial institutions to build resilient and scalable systems.

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